Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we strive for 100% satisfaction and will gladly offer a replacement or store credit if your order arrives damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim.

Return Process

• 1.
  Document the Issue

  Take clear photos of the product and the packaging as they arrived to help us understand what went wrong.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and the photos attached within 24 hours of receipt.

• 3.
  Review Process

  Our kitchen quality team will review your request within 1 business day to approve a refund or replacement.

• 4.
  Resolution

  Once approved, we will immediately ship a fresh batch of treats or issue a store credit to your account.